Terms and Conditions

Polmac (UK) Ltd

Terms and Conditions

1.1 ‘Buyer’ means the person who buys or agrees to buy the goods from the Seller.
1.2 ‘Conditions’ means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller.
1.3 ‘Delivery Date’ means the date specified by the Seller when the goods are delivered.
1.4 ‘Goods’ means the goods which the Buyer agrees to buy from the Seller.
1.5 ‘Price’ means the price for the goods excluding UK carriage and VAT.
1.6 ‘Seller’ means Polmac (UK) Limited, 3 The Briars, Warrenwood, High Wycombe, Bucks HP11 1ED

2.1 These conditions shall apply to all contracts for the sale of goods by the Seller to the Buyer to the exclusion of all other terms and conditions, including any term and conditions which the Buyer may purport to apply under any purchase order, confirmation of order, or similar document.
2.2 All orders for goods shall be deemed to be an offer by the Buyer to purchase goods from the Seller, pursuant of these conditions. 
2.3 Acceptance of delivery of the goods shall be deemed conclusive evidence of The Buyer’s acceptance of these conditions. 
2.4 Any variation of these conditions (including any special terms and conditions agreed between the two parties) shall be inapplicable, unless agreed in writing by the Seller.    

3.1 Orders are generated by direct contact with the Seller.
3.2 Quotations are prepared from the information provided by the Buyer and are valid from the quotation date and for a period 3 calendar months thereafter. Should the Buyer’s requirements change after the quotation date, or the information is found to be inaccurate, the Seller reserves the right to re-quote the price and delivery.
3.3 A pre-production sample of the goods shall be manufactured according to the agreed design and must be checked by the Buyer to ensure it meets the Buyer’s exact requirements. The Seller takes no responsibility for any unforeseen changes the Buyer may make to the agreed design. 
3.4 If amendments are agreed, the Seller reserves the right to charge extra for this. The Seller shall confirm and agree with the Buyer in writing, any extra charge, if any, before proceeding. 
3.5 The Seller may need to alter the Buyer’s order if a material or accessory is out of stock. If this occurs, the Seller shall contact the Buyer as soon as practicable, to agree any changes that may be necessary.
3.6 Where materials, accessories and/or artwork are supplied by the Buyer, either directly, or through a third party, the Seller shall take every care to ensure the best possible results. No responsibility can be accepted by the Seller for delays in manufacturing should the Seller fail to deliver any materials, accessories and/or artwork within the agreed timescales.
3.7 No responsibility shall be accepted by the Seller for any imperfect, unsuitable, or incorrectly specified, or supplied items on behalf of the Buyer.

4.1 The price shall be the Seller’s quoted price and shall be exclusive of UK carriage and VAT, which shall be at the rate ruling on the date of the Seller’s Invoice.  
4.2 The Seller’s prices are subject to change, without prior notice. A minimum 50% deposit is payable by the Buyer on all orders.
4.3 The balance of the order/s, including VAT shall be due on delivery of the goods, unless otherwise agreed and stated on the Proforma Invoice.
4.4 Interest on overdue invoices shall accrue from the date when payment becomes due, from day to day, until the date of payment, at the rate of 2% (two percent) above Westminster Bank Plc base rate, from time to time in force and shall accrue at such a rate after, as well as before any judgement.

5.1 The lead time is the agreed period of time for the delivery of the goods to the Buyer and shall be confirmed on the Proforma Invoice. The start date for the lead time shall be from receipt of written order and deposit paid.

6.1 All goods shall be delivered to the agreed delivery address and a signature obtained at the point of delivery. If a delivery cannot be completed, the Seller reserves the right to charge extra for a return visit. 
6.2 Every effort shall be made by the Seller to deliver the goods on the agreed date. However, the Seller shall have no liability for any delays due to any unforeseen circumstances, out of the Seller’s control. However, the Seller shall make every effort to inform the Buyer, as soon as practicable, for any delays thereto.
6.3 All deliveries must be checked by the Buyer on arrival and any fault, shortfall, or damage reported as soon as practicable and no longer than 14 days after the date of delivery.

7.1 Accessorised goods cannot be returned for refund, or issue of a credit note, unless there is an error, or defect on the part of the Seller. 
7.2 If a delivery or part delivery is rejected by the Buyer, the goods must be returned to the Seller within 30 days of the date of delivery, unless collection has been arranged by the Seller. 
7.3 Where supplied, customer’s property shall be held at customers’ risk, as regards fire, or other unforeseen damage. 
7.4 The Seller takes no responsibility for any variation on any goods for repeat orders. 
7.5 The Seller takes no responsibility for any variation in colour, or grain character which may occur due to the organic nature of wood and/or other materials used. However, the Seller will do everything practicable to ensure the closest possible match.
7.6 The Seller takes no responsibility for any lack of care by the Buyer resulting in deterioration of finish, due to exposure of the goods to adverse conditions, such as direct sunlight, heat and/or water.

8.1 Risk shall pass to the Buyer on delivery of the goods.
8.2 Despite delivery having been made, property in the goods shall not pass to the Buyer until the Buyer has paid the Sellers Invoice in full, including VAT and all other sums due to the Seller have been paid in full, including VAT.

9.1 The Seller reserves the right to use any personalised or bespoke goods in future marketing literature, unless otherwise agreed with the Buyer.                                                                                                                               

10.1 This contract is subject to the law of England and Wales