Custom Wooden Boxes made by Polmac UK

Frequently Asked Questions

Your Frequently Asked Questions Answered

Why Should I Buy From Polmac (UK) Ltd?

Polmac (UK) Ltd helps companies make more sales and therefore more profit by providing cost-effective and innovative, custom wooden boxes and gift packaging solutions, for their products.

Will it work for me?

We have a proven track record of providing a fast, efficient and reliable service to all our clients, whether global corporations or small businesses. This means you can rely on us to look after your interests and give you complete satisfaction and peace of mind, at all times.

Our main priority is to ensure that all your needs and requirements are completely satisfied, so we will provide you with a no-quibble 100% Money Back Guarantee, every time you place an order with us, for your wooden boxes.

What results can I expect?

Polmac (UK) Ltd provides customized, wood presentation boxes that are beautifully made, completely versatile and of great value.

Our personalised wooden boxes are finished with stunning, natural wood and colour stains, or clear lacquers, so they are designed to attract more customers, which means you’ll sell more of your products!

Who else has used Polmac services & what were the results?

We work with many small companies, including start-ups and large international corporations alike. Some of the companies who have used our services and placed orders with us, for custom wooden boxes include…

Netflix Inc.
Seiko Holdings Corporation
Fortnum & Mason

Ben Nevis Distillery (Nikka Whisky Distilling)
Douglas Laing & Co.
Kilbeggan Irish Whiskey Distillery (Beam Suntory)

Quinessence Aromatherapy Ltd
Amphora Aromatics Ltd
Homeopathic Supply Company Ltd

Track Audio
Rhopoint Components Ltd
Jazzman Records

All the above companies have expressed complete satisfaction with the service and value provided by Polmac (UK) Ltd and the high quality of their custom wooden boxes.  

How exactly does your product work?

Polmac (UK) Ltd provides a FREE design service to all our customers, so we take the time to listen and work closely with you, to develop wooden box and gift packaging design solutions that will really work for you.

Is Polmac (UK) Ltd credible?

Polmac (UK) Ltd has been successfully supplying custom wooden boxes and gift packaging to many leading companies in the UK, and around the world, for over 20 years.

Many of our clients come back to us time and time again because we transform their products into exquisite, personalized gift boxes, gift packaging boxes, or stunning gift sets that help boost their sales.   

To find out what our customers think, see our case studies and testimonials or click the links under the Case Studies tab on the menu bar at the top of our website.

What do I have to do to get & use your products?

You can contact us by telephone on +44 (0) 1494 533 857, or email This email address is being protected from spambots. You need JavaScript enabled to view it. at any time. Alternatively, Click Here to send us a message.

We will help you by creating a basic presentation box design FREE of charge, utilising our knowledge and years of experience. Once the initial design is agreed upon, a pre-production sample of your wooden box is manufactured, for your approval. This process normally takes 3 to 4 weeks.

Ordering your wood presentation boxes from Polmac is simple and straightforward. When we receive your official written order, we will send you a drawing of the agreed design, and a Pro-forma invoice confirming the price and delivery date.

When these documents are returned to us, signed and dated as approved, together with a minimum 50% deposit, we will start the manufacturing process.